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Service Provider for PDAM Service Improvement Survey in Depok City West Java

Senin, 23 November 2020
Deadline Monday, 7 December 2020
Contact Info Iuwash_Plus_Procurement@dai.com

Issued Date : November 23, 2020
Title: RFP-REQ–JAK-20-0022
Service Provider for PDAM Service Improvement Survey in Depok City West Java

Issuing Office & Email/Physical Address for Submission of Proposals:
Indonesia Urban Water, Sanitation and Hygiene (IUWASH Plus) Jakarta , Mayapada Tower 1, 10th Floor, Jl. Jend. Sudirman Kav. 28, Jakarta 12920 ;
Email : IWPLProc_InboxJKT@dai.com
Deadline for Receipt of Proposals: December 7, 2020 at the latest 16. 00 p.m.
Soft copy to IWPLProc_InboxJKT@dai.com
Point of Contact for correspondences : Iuwash_Plus_Procurement@dai.com
Anticipated Award Type: PO / Contract
Pre Bid Meeting: November 27 at 09.00 a.m via Zoom
Link will be informed after confirmation of attendance: November 26, at the latest 02.00 p.m
Please send your expression of interest to join pre bid meeting by sending email confirmation to: IUWASH_Plus_Procurement@dai.com
Basis for Award: An award will be made based on the Trade Off Method Source Selection process.
The award will be issued to the responsible Offeror submitting the lowest evaluated price that meets or exceeds the acceptability requirements for technical/non-cost factors described in this RFP.

A. Background
The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) program is a five-and-eight-month initiative designed to assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities and others to achieve the following “high level” results:
1. An increase of 1,100,000 people in urban areas with access to improved water supply service quality, of which at least 500,000 are from the poorest 40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and
2. An increase of 500,000 people in urban areas with access to safely managed sanitation.

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is guided by a development hypothesis that focuses on strengthening service delivery systems, so they can more effectively reach the poorest and most vulnerable segments of the population. In order to achieve this at scale, the program undertakes activities through four interrelated components, including: 1) improving household WASH services; 2) strengthening city WASH institutional performance; 3) strengthening the WASH financing environment; and 4) advancing national WASH advocacy, coordination and communication. In support of these components, USAID IUWASH PLUS also implements a Local Sustainability and Innovation Component (LSIC) that is designed to stimulate WASH innovations that strengthen community, private sector and government WASH service provision.
The Swiss State Secretariat for Economic Affairs (SECO) acting through the United States Agency for International Development (USAID) share the mutual goal of improving performance of water utilities to increase access to clean water in Indonesia, particularly to address two technical challenges that are especially impactful: (1) high rates of non-revenue water (NRW); and (2) poor energy efficiency (EE). To provide a comprehensive and measurable NRW reduction and EE improvement in Indonesia, SECO agreed to co-finance USAID for a three-year technical assistance program, implemented under the current USAID IUWASH PLUS program with seven PDAMs in two regions, i.e. West Java and Central Java provinces.

A. Program Summary
Based on focus group discussion between PDAM Kota Depok and IUWASH PLUS SECO conducted on August 2020, it was identified that illegal connections by former PDAM customers is one of the most dominant factor to the commercial or non-physical water losses in Depok. As an effort to reduce NRW in PDAM Kota Depok and improve their service, IUWASH PLUS SECO decided to conduct a survey, focusing on the former PDAM customers, for a total of 4.000 respondents.

B. Objectives
This survey aims to:
1. Identify the existing clean water resources of former PDAM customers and their cause(s) of disconnection;
2. Identify the interest of former PDAM customers for resubscription/reconnection;
3. Locate the indication of illegal connections by former PDAM customers;
which will then serve as the basis for PDAM Kota Depok to improve their service and specifically, reduce their commercial NRW.

Kindly send your quotation in Attachments (attached) before the closing date December 7, 2020.


RFP-REQ-JAK-20-0022 Service Provider for PDAM Service Improvement Survey in Depok City West Java

Attachment A_SOW_RFP -REQ-JAK-20-0022 Service Provider for PDAM Service Improvement Survey in Depok City West Java

Attachment B Proposal Cover Letter

Attachment C-Price Schedule

Attachment D Past Performance Form

Attachment E – Representations and Certifications of Complience

Attachment F Proposal Checklist

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