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Developing Education and Tutorial Video on Water Supply Management System

Friday, 16 October 2020
Deadline Friday, 30 October 2020
Contact Info Iuwash_Plus_Procurement@dai.com

Issued Date : October 16, 2020
Title: RFP-REQ–JAK-20-0015
Developing Education and Tutorial Video on Water Supply Management System
Issuing Office & Email/Physical Address for Submission of Proposals:
Indonesia Urban Water, Sanitation and Hygiene (IUWASH Plus) Jakarta , Mayapada Tower 1, 10th Floor, Jl. Jend. Sudirman Kav. 28, Jakarta 12920 ;
Email : IWPLProc_InboxJKT@dai.com
Deadline for Receipt of Proposals: October 30, 2020 at the latest 16. 00 p.m.
Soft copy to IWPLProc_InboxJKT@dai.com
Point of Contact for correspondences : Iuwash_Plus_Procurement@dai.com

Anticipated Award Type: PO / Contract
Pre Bid Meeting: October 21 at 01.00 p.m via Zoom
Please send your expression of interest to join pre bid meeting by sending email confirmation to: IUWASH_Plus_Procurement@dai.com
Link will be informed after confirmation of attendance: October 20, at the latest 16.00 p.m

Basis for Award: An award will be made based on the Trade Off Method Source Selection process.
The award will be issued to the responsible Offeror submitting the lowest evaluated price that meets or exceeds the acceptability requirements for technical/non-cost factors described in this RFP.

A. Background
The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) program is a five-and-a-half-year initiative designed to assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities and others to achieve the following “high level” results:
1. An increase of 1,100,000 people in urban areas with access to improved water supply service quality, of which at least 500,000 are from the poorest 40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and
2. An increase of 500,000 people in urban areas with access to safely managed sanitation.

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is guided by a development hypothesis that focuses on strengthening service delivery systems, so they can more effectively reach the poorest and most vulnerable segments of the population. In order to achieve this at scale, the program undertakes activities through four interrelated components, including: 1) improving household WASH services; 2) strengthening city WASH institutional performance; 3) strengthening the WASH financing environment; and 4) advancing national WASH advocacy, coordination and communication. In support of these components, USAID IUWASH PLUS also implements a Local Sustainability and Innovation Component (LSIC) that is designed to stimulate WASH innovations that strengthen community, private sector and government WASH service provision.
The Swiss State Secretariat for Economic Affairs (SECO) acting through the United States Agency for International Development (USAID) share the mutual goal of improving performance of water utilities to increase access to clean water in Indonesia, particularly to address two technical challenges that are especially impactful: (1) high rates of non-revenue water (NRW); and (2) poor energy efficiency (EE). To provide a comprehensive and measurable NRW reduction and EE improvement in Indonesia, SECO agreed to co-finance USAID for a three-year technical assistance program, implemented under the current USAID IUWASH PLUS program with seven PDAMs in two regions, i.e. West Java and Central Java provinces.

B. Activity Background
As concerns urban water supply service delivery, USAID IUWASH PLUS places emphasis on improving performance among local water utilities (or “PDAM”). While there are multiple areas where PDAM performance improvements can be registered, there are two technical challenges that are especially impactful and, in the case of Indonesia, particularly persistent. These include: 1) high rates of Non-Revenue Water (NRW); and low energy efficiency (EE).
On February 2019, the United States Agency for International Development (USAID) and Swiss State Secretariat for Economic Affairs (SECO) signed a partnership to improve the technical and financial performance at seven water utilities (PDAMs) at WJDT and CJRO regions, with special focus on reduction of NRW, Increased Energy Efficiency and Capacity Building programs on various key technical and non-technical topics. At the other hand, the central government has NUWSP – Performance Based Grant for NRW and Efficiency Energy program
One of the media that can be used to support awareness raising is audiovisual media. This type of media has more capabilities since it relies on two senses at once. Video as one form of audiovisual media is always effective in attracting the attention of the audience. The mix of audio, visuals and interesting story content makes video-shaped content deemed quite complete and instant in conveying the message. Video is also useful to visualize concepts that are difficult to understand or to explain abstract matters and services.
Therefore, USAID-SECO partnership team considers that it is necessary to develop two videos, which includes one education video and one tutorial video on the SPAM. The videos provide information on the concept of SPAM as well as approaches on the system implementation. The videos will target technical and non-technical staff of PDAMs.

C . Objective
The primary objective of this activity is to produce videos of SPAM for the technical and non-technical staff of PDAMs. The use of this video will help the followings:
1. Support the delivery of training materials on the technical aspects in water financing in te
2. Increase understanding of the PDAMs’ technical and non-technical staff on SPAM concept;
3. Introduce and share information on the concept SPAM and approaches to implement the SPAM to the PDAMs’ technical and non-technical staff on the approaches on SPAM implementation;

D. Tasks
In general, the tasks of producing two videos combining animation and live shot, which will include, but not limited to, the following:
• Video Concept and Work Plan Development:
a) Create creative concept of the videos, which include video format, angle, coverage, and messages of each scene together with the USAID-SECO Partnership team.
b) Present the creative concept of videos and work plan of the video production on the introduction on the SPAM concept and the approaches on the system implementation. The duration of each video will be between 5-7 minutes. The videos will combine animation and live shot.

The videos consist of
Video 1: The Introduction on the SPAM Concept
Video 1 will provide the technical and non-technical staff of PDAM with clear pictures and information on the concept of SPAM. The topics covered in this video includes the definition of SPAM, criteria of SPAM, process development of SPAM, SPAM components, district metered area concept in SPAM, and SPAM monitoring and control.
The video will also include in live shot that will take place in PDAM Depok, PDAM Magelang district, and PDAM Magelang city.
Video 2: Approaches on SPAM Implementation
Video 2 will provide tutorial for the technical and non-technical staff of PDAM on how to implement SPAM. The topics covered in video 2 includes analysis on the existing SPAM condition and approaches in the SPAM planning (how to estimate population projection, calculate water needs, SPAM service coverage, water needs for SPAM service, and program projection).
The video will include live shot footages from PDAM Depok, PDAM Magelang district, and PDAM Magelang city.
c) Revise the video concept and work plan based on inputs and feedback from USAID-SECO Partnership.
• Storylines and Scripts development:
a) Develop the storylines and scripts
b) Revise the storylines and scripts based on inputs and feedback from the USAID-SECO Partnership.
• Videos Production and Editing
a) The videos will combine animation and live shot.
b) Take live shot footages in the designated PDAMs.
c) Edit and produce high-quality video based on the agreed concepts and storylines.
d) Provide the voice talent for the video voice over in Bahasa Indonesia.
e) Provide two versions of subtitles (English and Bahasa Indonesia) for the video, which can be selected during the video screening.
f) Ensure the video complies with the USAID Branding and Marking standards and USAID Graphics Standards Manual, including the use of the USAID video bumper.
g) Revise the videos based on the inputs from USAID-SECO Partnership, USAID, and SECO.
• Review
a) USAID and SECO Partnership will review all the videos.
b) USAID and SECO might also need to provide inputs to the video
• Finalize the videos based on all inputs from USAID-SECO Partnership, USAID, and SECO.

E. Required Qualifications and Experience
• Minimum three years of experience producing educational and tutorial videos in the format of animation, live shot, and combined between animation and lives shot. Additional experience in producing videos for non-profit organizations or development programs would be an added advantage.
• Having extensive ability and experiences in developing and presenting educational and tutorial videos interestingly using the updated video style and technology, which include the use of animation and motion graphics.
• Having excellent technical capacities in digital video making to ensure smooth and high-quality production.
• Proven ability to effectively manage workloads and meet deadlines, be self-disciplined, good communication skills, and have an absolute intolerance to plagiarism.
• Willingness to work in a responsible, flexible and collaborative manner.

Kindly send your quotation in Attachments (attached) before the closing date October 30, 2020.

Attachment

RFP Req JAK 20 0016_Developing Education Tutorial Video

Attachment A_SoW Video SECO_RFP-REQ-JAK-20-0016-Dveloping Education Tutorial Video

Attachment B Proposal Cover Letter

Attachment C Price Schedule

Attachment D Past Performance Form

Attachment E – Representations and Certifications of Complience

Attachment F Proposal Checklist

Available in idIndonesia (Indonesian)