English Indonesia

Capacity Building/Training of NRW Reduction for 5 PDAMs (Iklan Hanya Tersedia Dalam Bahasa Inggris)

Senin, 16 September 2019
Deadline Monday, 7 October 2019
Contact Info IWPLProc_LSIC@dai.com

Capacity Building/Training of NRW Reduction for 5 PDAMs
Issue Date : September 16, 2019
Title: “Capacity Building/Training of NRW Reduction for 5 PDAMs ”

Issuing Office & Email/Physical Address for Submission of Proposals:
Indonesia Urban Water, Sanitation and Hygiene (IUWASH Plus) Jakarta , Mayapada Tower 10th Floor, Jl. Jend. Sudirman Kav. 28, Jakarta 12920 ;
Email : IWPLProc_LSIC@dai.com
Deadline for Receipt of Proposals: October 7, 2019 (at the latest 17.00 WIB) to IWPLProc_LSIC@dai.com
Soft copy to : IWPLProc_LSIC@dai.com
Point of Contact: IWPLProc_LSIC@dai.com
Anticipated Award Type: Firm Fixed Price Purchase Order
Basis for Award: An award will be made based on the Trade Off Method. The award will be issued to the responsible and reasonable offeror who provides the best value to DAI and its client using a combination of technical and cost/price factors.

A. Background
The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) program is a five-and-a-half-year initiative designed to assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities and others to achieve the following “high level” results:
1. An increase of 1,100,000 people in urban areas with access to improved water supply service quality, of which at least 500,000 are from the poorest 40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and
2. An increase of 500,000 people in urban areas with access to safely managed sanitation.

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is guided by a development hypothesis that focuses on strengthening service delivery systems, so they can more effectively reach the poorest and most vulnerable segments of the population. In order to achieve this at scale, the program undertakes activities through four interrelated components, including: 1) improving household WASH services; 2) strengthening city WASH institutional performance; 3) strengthening the WASH financing environment; and 4) advancing national WASH advocacy, coordination and communication. In support of these components, USAID IUWASH PLUS also implements a Local Sustainability and Innovation Component (LSIC) that is designed to stimulate WASH innovations that strengthen community, private sector and government WASH service provision.

B. Activity Summary
As concerns urban water supply service delivery, IUWASH PLUS places emphasis on improving performance among local water utilities (or “PDAM”). While there are multiple areas where PDAM performance improvements can be registered, there are two technical challenges that are especially impactful and, in the case of Indonesia, particularly persistent. These include: 1) high rates of Non-Revenue Water (NRW); and low energy efficiency (EE).

As concerns NRW, this is essentially water lost for “technical” reasons, such as leakages within the network due to poor pipe quality or inappropriate installation; and “commercial” reasons such as inaccuracies in meter reading and non-registered customers or consumption. In Indonesia, NRW rates are very high at an estimated average of 33%. As a result, water quantity is severely reduced, water quality is seriously degraded, water pressure is inconsistent, utility revenue is substantially lower than it should be, and customer trust and confidence in PDAM is eroded due to generally poor service quality.

To overcome the above problems related to the reduction of NRW, there are two things that must be done both by the government and by donors, namely (1) Provision of adequate NRW measuring equipment and (2) Increasing PDAM capacity to develop the approach and ability to reduce NRW.

For the supply of NRW measuring equipment, USAID IUWASH PLUS has provided a substantial NRW equipment package, expected to professionally measure real NRW values (baseline and progress) in each PDAM. All this equipment was handed over to Akatirta combined with training on use of equipment and preparation of operational manuals. Detailed information of all available equipment will be provided during the pre-bid meeting, as well as introduction to the AKATIRTA team.

However, only using professional measuring equipment without strong technical support to PDAM management and staff to carry out effective NRW reduction programs will not have a maximum impact. PDAMs staff capacity understanding, methods and support by management and owners (PEMDA) are also critical elements to effectively reduce NRW in a PDAM. Therefore, to support the development of PDAM Staff capacity and action planning on NRW reduction, USAID IUWASH PLUS has agreed to support a comprehensive program in 5 PDAMs in 3 regions.

PDAM Capacity Building / Training Program for NRW reduction in each of the 5 selected PDAMs will collaborate closely with the IUWASH PLUS regional teams as well as the Ministry of Public Works (PUPR), World Bank / NUWAS, and of course Akatirta as provider of the NRW measuring Equipment and partner of each of the vendors. The selected vendor will include a strong role for Akatirta in the program for a) provision of the NRW measuring equipment, b) support PDAM staff training in use of NRW equipment and c) support actual field measurements (baseline and progress)

In the end the program must have a measurable positive impact on the improvement of each PDAM staff capability and methodology to reduce NRW.

The main objectives of the proposed NRW reduction program and partnership are to:
• Capacity building of 50 staff from approximately 5 PDAMs in NRW programming, including the use, maintenance and sharing of such equipment by the PDAMs.
• Increased Capacity of PDAMs in conducting NRW control in 5 PDAMs, which includes planning, implementation, monitoring and evaluation, including the development of methodologies for reducing NRW.
• Increased Technical Performance of 5 PDAMs in reducing NRW in each PDAM, as a result of series of concrete deliverables described in detail below

This activities will contribute to the following IUWASH PLUS outcomes:
HR-1 Increased access to water supply services through additional water availability from NRW reduction and improved PDAM performance from increased energy efficiency.
C1-1 Increased scoring in NRW PDAM Indices
C4b Number of knowledge products developed
C4c Number of knowledge events or workshops held
C4d Number of people with increased knowledge / skills / awareness as a result of events/ workshops

Activity Location
The 5 PDAM locations selected for this Program are divided over the 3 IUWASH PLUS regions, which are not covered by the joined USAID IUWASH PLUS and SECO program. The locations and their officially reported NRW estimated values in 2018 are included in the table below:

No PDAM Current NRW
1. North Sumatra Kota Pematang Siantar ± 30%
2. Kota Tebing Tinggi ± 30%
3. East Java Kabupaten Gresik ± 35%
4. Kota Probolinggo ± 44%
5. South Sulawesi Kabupaten Barru ± 47%

Main Task:
The 16-month program consists of least the following 7 main Tasks:

Task 1: Preparation Phase
• Mobilize project team, prepare workplan and discuss /agree with IUWASH-PLUS team
• Conduct NRW socialization and coordination meeting with IUWASH PLUSH and other Institution regarding mechanisms, scope and methodology, and etc.
• Prepare and conduct NRW introduction training for 5 PDAMs (each 10 staff); additional training will be provided as on-the-job / field trainings in subsequent tasks

Task 2: Conduct Pre FS
• Profil PDAM
• Determine the criteria and location of the planned and proposed program
• Review and analize existing NRW condition and NRW existing (including Water Balance)
• Prepare zoning system site plan of NRW
• Prepare NRW program
• Conduct financial analize aspect

Task 3: Support program approval and prepare production meter improvement
• Support PDAM to get program approval from related institution such as local government and NUWSP
• Evaluate, review, preparation the existing condition of production meter
• Support PDAM to procure master production meter and accessories as necessary
• Support PDAM to conduct baseline as required and agreed by CPMU

Task 4: Prepare NRW commercial reduction
• Training NRW commercial
• Prepare detail activities
• Prepare related SOP
• Conduct field survey as necessary

Task 5: Implementation NRW commercial reduction
• Customer meter replacement
• Improved customer meter reading system
• improve control of illegal connection
• etc

Task 6: Prepare physical losses reduction
• Review existing DMA if necessary to support PDAM to operate the existing DMA
• Prepare priority criteria to set up DMA
• Support PDAM to prepare DED and to set up DMA (min 3 DMA)
• Prepare SOP to develop and to operate DMA
• Support PDAM to operate DMA if necessary

Task 7: Final Activity
• Final report writing and
• conducting final workshops (local and national)

Timing and Activity Schedule:
The duration of the whole program is around 16 months, which can roughly be divided as follows: Task 1: 1 months ; Task 2: 4 months ; Tasks 3: 2 months ; Task 4: 3 months ; Task 5-6: 5 months; Task 7: 1 months. Each bidder is expected to provide a detailed (monthly) activity and staffing plan in their technical proposal.

Implementation Team:
To carry out the Capacity Building/Training of NRW reduction as explained in the 7 task above, The vendor team should consist at least of a highly qualified Team Leader supported by one NRW Engineer per region, and one Junior engineer per city, all with experience in supporting PDAM in general, specifically in NRW programs. Experience of proposed experts must be at least as follows: for Team Leader > 12 years, for NRW Engineers > 8 years, and for junior engineers > 3 years.

Estimated Budget:
The budget allocation provided by USAID IUWASH PLUS from LSIC is around IDR 3,4 billion. This budget includes as least the following:

• All cost for project expert team (TL, NRW engineers and junior engineers), include remuneration, travel, accommodation, per diem when required
• Subcontract for AKATIRTA technical support (use of equipment, AKATIRTA staff and their travel cost
• Local meetings, trainings, workshops (kick-off, progress and final) and report costs
• Survey cost for 5 PDAMS @ 3,000 household water meters each)
• Data Collection and Reporting

The following is list of main (field) deliverables, besides the formal (progress & final) reports:
1. Recommendation for determining priority locations for NRW reduction areas (at least 50% of total production capacity) for each PDAM
2. Procurement document to improve of Master Meters + Loggers production in 5 PDAMs (3-7 Meter Meters) for each PDAM (5 Document) and Detail Engineering Design (DED.
3. Document Pre-FS for NRW reduction per PDAM (5 Document)
4. Recommendation for NRW (commercial and physical) reduction program for 5 PDAMs
5. SOP for NRW commercial and physical reduction for each PDAM
6. Implementation of commercial NRW reduction program in 5 PDAMs
7. Pilot Project for implementing physical NRW reduction programs at min 1 DMA existing in each PDAM
8. DED min for 3 DMA for each PDAM
9. 50 PDAM staff understand, trained, and are able to implement NRW reduction programs both commercial and physical NRW reduction (each PDAM is min 10 staff)

Payment Schedule:
For this Capacity Building/Training of NRW Reduction, regular report will be produced during the 16 month duration of the program. Progress payments are depending on the timely delivery of the requested report, as can be seen in the schedule below:

No Payment
Deliverables Description (See Task above) Due date Payment Schedule (% of Contract)
1. Initial Report Task 1 End of Month 1 5%
2. Progress Report 1 Task 2 End of Month 5 30%
3. Progress Report 2 Task 3 and Task 4 End of Month 10 25%
4. Progress Report 3 Task 5 and Task 6 End of Month 15 30%
5. Draft & Final Report Task 7 End of Month 16 10%

Evaluation Criteria
The Service Provider will be selected based on tender result and using full and open competition. Candidates for service provider must provide a proposal which consists of a Technical Proposal (background of the program, tasks to be conducted, methodology, schedule & CVs) and Cost Proposal.

The proposal will be evaluated based on:
• Methodology : 30 point
• Qualification of personnel : 50 point
• Company experience in similar activity : 20 point

C. Proposed Mechanism
Proposed mechanism of the activity will be implemented through fixed price subcontract.


RFP-JAK-19-0109-Capacity Building NRW in 5 PDAMs



Template Budget OE NRW EE 5 locations-REQ-JAK-19-0109

Available in enEnglish (English)